How to configure e-mails for your startup
View our technical support page for your startup to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your startup might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your startup?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your startup and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Verdun, for your NPO in Nuns' Island, for your transportation company in Montmagny, for your hockey league in Magog, for your hotel in Bas-Saint-Laurent, for your restaurant in Bas-Saint-Laurent, for your business in NDG, for your company in Bromont, for your SME in Montérégie, for your car dealership in Montérégie, for your startup in Robertsonville, for your small town in Victoriaville, for your store in the Eastern Townships, for your shop in Montmagny, for your thrift shop in the Magdalen Islands, for your shoe store in North Montreal, for your clothing store in Montreal, for your electronics store in Quebec City, for your robotics store in Gaspésie, for your eyewear store in Kirkland, for your furniture store in Lac-Saint-Jean, for your construction company in Chicoutimi, for your hostel in Rivière-du-Loup, for your lodging in Rosemont, for your camping in Rosemont, for your outfitter in Chambly, for your printing house in Granby, for your financial services company in Chambly, for your organization in NDG, for your nonprofit organization in Tremblant, for your non profit organization in the South Shore, for your small business in Terrebonne, for your insurance broker in Tremblant, for your human ressources in Outaouais, for your non profit in Canada, for your HR in Mascouche, for your warehouse in Saint-Jean-sur-Richelieu, for your bed and breakfast in Sept-Îles, for your spa in Chambly, for your brewery in Chandler, for your city in Boisbriand, for your town in Saguenay, for your microbrewery in Mirabel, for your association in Chaudière-Appalaches, for your tourism association in Montreal, for your regional tourism association in Beauport, for your RTA in Dorval, for your pub in Québec Maritime, for your bistro in Black Lake, for your salon in Pierrefonds, for your hairdressing salon in Rivière-du-Loup, for your beauty salon in Abitibi-Témiscamingue
Notre site est très apprécié des citoyens et nous sommes très satisfaits des statistiques. Le gestionnaire Intranet est également TRÈS facile à utiliser ce qui nous sauve beaucoup de temps. Merci encore ! Ville de Montmagny
Merci de votre bon travail, à toi et à toute votre équipe, j'apprécie travailler avec vous! Claudia
« L'équipe de Numérique Technologies Inc. a su répondre de manière très professionnelle à nos attentes. Travailler avec une équipe disponible, flexible et aux compétences multiples est un atout précieux pour notre entreprise. » Jean-François