How to configure e-mails for your store in Mascouche
View our technical support page for your store in Mascouche to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your store in Mascouche might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your store in Mascouche?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your store in Mascouche and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Pointe-Claire, for your NPO in Lachenaie, for your transportation company in Saint-Léonard, for your hockey league in Hochelaga-Maisonneuve, for your hotel in Saguenay-Lac-Saint-Jean, for your restaurant in North Montreal, for your business in Bromont, for your company in Baie-Comeau, for your SME in Lac-Saint-Jean, for your car dealership in Mirabel, for your startup in Lasalle, for your small town in Mirabel, for your store in the Magdalen Islands, for your shop in Nuns' Island, for your thrift shop in Chateauguay, for your shoe store in Chateauguay, for your clothing store in Baie-Comeau, for your electronics store in Beauport, for your robotics store in Mascouche, for your eyewear store in Beauport, for your furniture store in East-Broughton, for your construction company in Plessisville, for your hostel in Robertsonville, for your lodging in Candiac, for your camping in Plateau-Mont-Royal, for your outfitter in Saint-Laurent, for your printing house in Saint-Laurent, for your financial services company in Côte-Nord, for your organization in Plateau-Mont-Royal, for your nonprofit organization in Hochelaga-Maisonneuve, for your non profit organization in Côte-Nord, for your small business in Québec Maritime, for your insurance broker in Gaspé, for your human ressources in Rivière-du-Loup, for your non profit in Saint-Eustache, for your HR in Beauport, for your warehouse in Nord-du-Québec, for your bed and breakfast in Nuns' Island, for your spa in Quebec City, for your brewery in Plateau-Mont-Royal, for your city in Pierrefonds, for your town in Pointe-Claire, for your microbrewery in Drummondville, for your association in Québec Maritime, for your tourism association in Chateauguay, for your regional tourism association in Repentigny, for your RTA in Hochelaga-Maisonneuve, for your pub in Côte-des-Neiges, for your bistro in Joliette, for your salon in Saguenay-Lac-Saint-Jean, for your hairdressing salon in Chicoutimi, for your beauty salon in Baie-Comeau, for your plumbing company in Abitibi-Témiscamingue, for your sugar shack in Saint-Léonard
« Le site Web du réseau a pu évoluer au fil des tendances grâce à l'écoute de l'équipe de Numérique Technologies. À titre de webmestre, l'entreprise a su répondre à nos préoccupations d'efficacité, d'attractivité et de coût. Leur rapidité de réponse est sans conteste une de leurs plus grandes qualités. » Sylvie
Super! Merci pour ton suivi! Vous êtes vraiment rapides et efficaces! Je n'hésiterai jamais à faire part de votre excellent service! Marylise
J'ai travaillé sur le site en fin de semaine et j'ai bien aimé ça... Jean