How to configure e-mails for your tourism association
View our technical support page for your tourism association to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your tourism association might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your tourism association?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your tourism association and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Saint-Hubert, for your NPO in Chambly, for your transportation company in Lachine, for your hockey league in Tremblant, for your hotel in Saint-Laurent, for your restaurant in Black Lake, for your business in Shawinigan, for your company in Bas-Saint-Laurent, for your SME in Ottawa, for your car dealership in Boisbriand, for your startup in the Laurentians, for your small town in Brossard, for your store in Rivière-du-Loup, for your shop in Gaspésie, for your thrift shop in Lachenaie, for your shoe store in Napierville, for your clothing store in Nuns' Island, for your electronics store in Saint-Hubert, for your robotics store in Gatineau, for your eyewear store in Lac-Saint-Jean, for your furniture store in Lasalle, for your construction company in Abitibi-Témiscamingue, for your hostel in Laval, for your lodging in Trois-Pistoles, for your camping in Black Lake, for your outfitter in Gatineau, for your printing house in Victoriaville, for your financial services company in Saint-Jean-sur-Richelieu, for your organization in Gaspé, for your nonprofit organization in Terrebonne, for your non profit organization in Lac-Saint-Jean, for your small business in Boisbriand, for your insurance broker in Chicoutimi, for your human ressources in Trois-Rivières, for your non profit in Nord-du-Québec, for your HR in Sainte-Thérèse, for your warehouse in Granby, for your bed and breakfast in Princeville, for your spa in Montreal, for your brewery in Nuns' Island, for your city in Beauport, for your town in Tremblant, for your microbrewery in Sainte-Thérèse, for your association in Baie-Comeau, for your tourism association in Boucherville, for your regional tourism association in NDG, for your RTA in Bromont, for your pub in Pointe-Claire, for your bistro in Rivière-du-Loup, for your salon in Ottawa, for your hairdressing salon in Outaouais, for your beauty salon in Repentigny, for your plumbing company in Plessisville
Merci pour la rencontre , Je suis heureuse de ces modifications , merci pour ton professionnalisme . Salutation à ton collègue. Karine
Numérique knew how to meet our needs and offer us a quality product that met all our expectations. The team is available and very competent. It is a recommendation without a doubt. (translated) Renaud
Merci, une chance que je t'ai ! :) Marie-Eve