How to configure e-mails for your tourism association in Bas-Saint-Laurent
View our technical support page for your tourism association in Bas-Saint-Laurent to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your tourism association in Bas-Saint-Laurent might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your tourism association in Bas-Saint-Laurent?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your tourism association in Bas-Saint-Laurent and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in the Eastern Townships, for your NPO in Sainte-Thérèse, for your transportation company in Sherbrooke, for your hockey league in Gaspésie, for your hotel in Hochelaga-Maisonneuve, for your restaurant in Lachenaie, for your business in Saguenay-Lac-Saint-Jean, for your company in Côte-Nord, for your SME in Plessisville, for your car dealership in Saguenay, for your startup in Boisbriand, for your small town in Victoriaville, for your store in La Prairie, for your shop in Brossard, for your thrift shop in Nord-du-Québec, for your shoe store in Saint-Jérôme, for your clothing store in Rimouski, for your electronics store in Robertsonville, for your robotics store in Lasalle, for your eyewear store in Canada, for your furniture store in Chandler, for your construction company in Princeville, for your hostel in Chicoutimi, for your lodging in Chandler, for your camping in Gatineau, for your outfitter in Chandler, for your printing house in East-Broughton, for your financial services company in Beauport, for your organization in NDG, for your nonprofit organization in Saint-Jean-sur-Richelieu, for your non profit organization in Mascouche, for your small business in Mauricie, for your insurance broker in Magog, for your human ressources in Sherbrooke, for your non profit in Outaouais, for your HR in Saint-Jérôme, for your warehouse in Lévis, for your bed and breakfast in Baie-Comeau, for your spa in Repentigny, for your brewery in Granby, for your city in Drummondville, for your town in Magog, for your microbrewery in Pointe-Claire, for your association in Verdun, for your tourism association in Repentigny, for your regional tourism association in Beauport, for your RTA in Baie-Comeau, for your pub in Mascouche, for your bistro in Côte-Nord, for your salon in Saint-Jérôme, for your hairdressing salon in Montérégie, for your beauty salon in Laval, for your plumbing company in the Eastern Townships
YES!! Merci! Kim
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