fr

Answers to your most commont questions for your town

How to configure e-mails for your town

View our technical support page for your town to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.
e.g.: http://webmail.domaine.com

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your town might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "person@mydomain.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your town?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your town and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

More

Je voulais te remercier toi et l'équipe de numérique. Vous m'aidez beaucoup pour réaliser mon projet. Je savais que vous étiez une équipe professionnelle mais là, j'en suis encore plus convaincu! Si jamais j'entends du monde qui se cherche une compagnie pour faire des pages web, tu peux être sûr que je vais vous "pluguer" Jimmy

C'est super beau ! Encore un waw Étienne

Wow! Je suis tellement content de ma nouvelle boutique en ligne. Depuis le temps que j'en rêvais! Super facile à montée, service disponible, accessible et le coût par mois sans frais de développement est vraiment un cadeau du ciel. J'ai hésité longtemps à investir dans une boutique, car je trouvais que le retour sur investissement était difficile dans mon secteur. Maintenant, je n'avais juste plus le choix et je ne regret rien! Merci Numérique, et surtout Stéphane pour ton aide et ta patience! Grâce à toi, je peux maintenant mieux répondre à ma clientèle. Robert

Reviews

We use cookies for better services. By browsing our website, you accept them to be used. More information

OK