How to configure e-mails for your town in Boucherville
View our technical support page for your town in Boucherville to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your town in Boucherville might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your town in Boucherville?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your town in Boucherville and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Saint-Jérôme, for your NPO in Lasalle, for your transportation company in Baie-Comeau, for your hockey league in Dorval, for your hotel in Hochelaga-Maisonneuve, for your restaurant in Mascouche, for your business in Pointe-Claire, for your company in Gaspé, for your SME in Granby, for your car dealership in Montérégie, for your startup in Saint-Laurent, for your small town in Côte-Nord, for your store in Chicoutimi, for your shop in Saint-Hyacinthe, for your thrift shop in Black Lake, for your shoe store in Rimouski, for your clothing store in La Prairie, for your electronics store in Lachenaie, for your robotics store in Mirabel, for your eyewear store in Saguenay, for your furniture store in Chicoutimi, for your construction company in Rosemont, for your hostel in Côte-Nord, for your lodging in Chicoutimi, for your camping in Bromont, for your outfitter in North Montreal, for your printing house in Saint-Jean-sur-Richelieu, for your financial services company in East-Broughton, for your organization in Anjou, for your nonprofit organization in the Laurentians, for your non profit organization in Lévis, for your small business in Anjou, for your insurance broker in Saint-Hyacinthe, for your human ressources in Victoriaville, for your non profit in Pierrefonds, for your HR in Sainte-Thérèse, for your warehouse in Sorel-Tracy, for your bed and breakfast in Hochelaga-Maisonneuve, for your spa in Lac-Saint-Jean, for your brewery in Tremblant, for your city in Montreal, for your town in Lanaudière, for your microbrewery in Lac-Saint-Jean, for your association in Trois-Pistoles, for your tourism association in Longueuil, for your regional tourism association in Chandler, for your RTA in Magog, for your pub in Rimouski, for your bistro in Lac-Saint-Jean, for your salon in North Montreal, for your hairdressing salon in the Magdalen Islands, for your beauty salon in Chambly, for your plumbing company in Repentigny, for your sugar shack in Brossard
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