How to configure e-mails for your town in Princeville
View our technical support page for your town in Princeville to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your town in Princeville might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your town in Princeville?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your town in Princeville and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Gatineau, for your NPO in Brossard, for your transportation company in Mirabel, for your hockey league in Lac-Saint-Jean, for your hotel in Candiac, for your restaurant in Trois-Rivières, for your business in Sainte-Thérèse, for your company in Trois-Pistoles, for your SME in Saint-Hyacinthe, for your car dealership in Estrie, for your startup in Saint-Hubert, for your small town in Black Lake, for your store in NDG, for your shop in Laval, for your thrift shop in Baie-Comeau, for your shoe store in Black Lake, for your clothing store in Black Lake, for your electronics store in Joliette, for your robotics store in Anjou, for your eyewear store in Outaouais, for your furniture store in Mauricie, for your construction company in Saint-Georges, for your hostel in Shawinigan, for your lodging in Boucherville, for your camping in Mauricie, for your outfitter in Québec Maritime, for your printing house in Repentigny, for your financial services company in La Prairie, for your organization in Thetford Mines, for your nonprofit organization in Lasalle, for your non profit organization in Boisbriand, for your small business in Centre-du-Québec, for your insurance broker in Magog, for your human ressources in Hochelaga-Maisonneuve, for your non profit in Chateauguay, for your HR in Boucherville, for your warehouse in Gatineau, for your bed and breakfast in the Magdalen Islands, for your spa in Saint-Léonard, for your brewery in Brossard, for your city in Saint-Eustache, for your town in Victoriaville, for your microbrewery in Lac-Saint-Jean, for your association in Black Lake, for your tourism association in Saint-Eustache, for your regional tourism association in Mascouche, for your RTA in Mauricie, for your pub in Dorval, for your bistro in Montérégie, for your salon in Repentigny, for your hairdressing salon in Nuns' Island, for your beauty salon in Joliette, for your plumbing company in Abitibi-Témiscamingue
BRAVO À TOUTE L'ÉQUIPE BIEN MÉRITÉ! Steve
« Un gros merci à Numérique pour la réalisation de notre site! Simple, clair, et tellement pratique! :) » Audrée
« Vous avez un service assez incroyable : Réponses rapides, personnalisées et complètes! Merci encore... » Eric