How to configure e-mails for your town in Québec Maritime
View our technical support page for your town in Québec Maritime to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your town in Québec Maritime might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your town in Québec Maritime?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your town in Québec Maritime and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Chambly, for your NPO in Black Lake, for your transportation company in Rosemont, for your hockey league in Drummondville, for your hotel in Saint-Hyacinthe, for your restaurant in Beauport, for your business in Plateau-Mont-Royal, for your company in Mascouche, for your SME in Sainte-Thérèse, for your car dealership in Pointe-Claire, for your startup in Saint-Hyacinthe, for your small town in Ottawa, for your store in Outaouais, for your shop in Lachenaie, for your thrift shop in Trois-Pistoles, for your shoe store in Napierville, for your clothing store in Terrebonne, for your electronics store in Victoriaville, for your robotics store in Montreal, for your eyewear store in Saint-Laurent, for your furniture store in Bas-Saint-Laurent, for your construction company in Rimouski, for your hostel in Outaouais, for your lodging in Lachenaie, for your camping in Trois-Pistoles, for your outfitter in Lac-Saint-Jean, for your printing house in Lachenaie, for your financial services company in Brossard, for your organization in Chaudière-Appalaches, for your nonprofit organization in Thetford Mines, for your non profit organization in Mirabel, for your small business in East-Broughton, for your insurance broker in Granby, for your human ressources in Saint-Jérôme, for your non profit in Saint-Jérôme, for your HR in Saint-Léonard, for your warehouse in Plateau-Mont-Royal, for your bed and breakfast in Lachine, for your spa in Trois-Rivières, for your brewery in Sainte-Thérèse, for your city in Candiac, for your town in Saint-Georges, for your microbrewery in the Laurentians, for your association in Beauceville, for your tourism association in Plateau-Mont-Royal, for your regional tourism association in the Eastern Townships, for your RTA in Rosemont, for your pub in La Prairie, for your bistro in Napierville, for your salon in Lachine, for your hairdressing salon in Longueuil, for your beauty salon in Outaouais, for your plumbing company in Montérégie
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