Answers to your most commont questions for your transportation company

How to configure e-mails for your transportation company

View our technical support page for your transportation company to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your transportation company might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "", all you need to do is enter "" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your transportation company?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your transportation company and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in Longueuil, for your NPO in Longueuil, for your transportation company in Saguenay, for your hockey league in Shawinigan, for your hotel in Chicoutimi, for your restaurant in Trois-Pistoles, for your business in Brossard, for your company in Saint-Jean-sur-Richelieu, for your SME in Saint-Jean-sur-Richelieu, for your car dealership in Shawinigan, for your startup in Mont-Tremblant, for your small town in Repentigny, for your store in Saint-Jean-sur-Richelieu, for your shop in Granby, for your thrift shop in Rimouski, for your shoe store in Brossard, for your clothing store in Rivière-du-Loup, for your electronics store in Drummondville, for your robotics store in Sept-Îles, for your eyewear store in Rimouski, for your furniture store in Granby, for your construction company in Ottawa, for your hostel in Chicoutimi, for your lodging in Quebec City, for your camping in Victoriaville, for your outfitter in Drummondville, for your printing house in Quebec City, for your financial services company in Quebec City, for your organization in Repentigny, for your nonprofit organization in Rimouski, for your non profit organization in Repentigny, for your small business in Terrebonne, for your insurance broker in Victoriaville, for your human ressources in Thetford Mines, for your non profit in Quebec City, for your HR in Shawinigan, for your warehouse in La Prairie


« Très bon lien de travail avec l'équipe de Numérique qui nous a permis, en un court laps de temps, de réaliser de nombreux projets en simultané. » Michel

Félicitation,  J'aime beaucoup. Steve

t le king :) Philippe


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