How to configure e-mails for your transportation company
View our technical support page for your transportation company to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your transportation company might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your transportation company?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your transportation company and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Candiac, for your NPO in Chicoutimi, for your transportation company in Boisbriand, for your hockey league in Terrebonne, for your hotel in La Prairie, for your restaurant in Beauport, for your business in Saint-Hyacinthe, for your company in Montmagny, for your SME in Drummondville, for your car dealership in Tremblant, for your startup in Kirkland, for your small town in Outaouais, for your store in Brossard, for your shop in Trois-Pistoles, for your thrift shop in Baie-Comeau, for your shoe store in Chaudière-Appalaches, for your clothing store in the Laurentians, for your electronics store in Shawinigan, for your robotics store in Black Lake, for your eyewear store in the Magdalen Islands, for your furniture store in Centre-du-Québec, for your construction company in Lachenaie, for your hostel in Saint-Jean-sur-Richelieu, for your lodging in Mirabel, for your camping in Longueuil, for your outfitter in Candiac, for your printing house in Lachine, for your financial services company in Magog, for your organization in Beauceville, for your nonprofit organization in Saint-Georges, for your non profit organization in Saint-Laurent, for your small business in Abitibi-Témiscamingue, for your insurance broker in Plessisville, for your human ressources in Victoriaville, for your non profit in Saguenay, for your HR in Black Lake, for your warehouse in Rimouski, for your bed and breakfast in Victoriaville, for your spa in Brossard, for your brewery in Napierville, for your city in Saint-Georges, for your town in Joliette, for your microbrewery in Montérégie, for your association in Baie-Comeau, for your tourism association in Montérégie, for your regional tourism association in Saint-Jérôme, for your RTA in Tremblant, for your pub in Victoriaville, for your bistro in Saint-Laurent, for your salon in Montmagny, for your hairdressing salon in Magog, for your beauty salon in Mauricie, for your plumbing company in Robertsonville
Bonjour, je trouve ça absolument parfait Maryse
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I am totally loving it! Linda