How to configure e-mails for your transportation company
View our technical support page for your transportation company to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your transportation company might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your transportation company?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your transportation company and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Estrie, for your NPO in Outaouais, for your transportation company in Repentigny, for your hockey league in Gatineau, for your hotel in Outaouais, for your restaurant in Plateau-Mont-Royal, for your business in Centre-du-Québec, for your company in Lachine, for your SME in Plessisville, for your car dealership in Mirabel, for your startup in Saint-Eustache, for your small town in Bas-Saint-Laurent, for your store in the South Shore, for your shop in Lasalle, for your thrift shop in Terrebonne, for your shoe store in Côte-Nord, for your clothing store in the Laurentians, for your electronics store in Pointe-Claire, for your robotics store in Boisbriand, for your eyewear store in North Montreal, for your furniture store in Saint-Léonard, for your construction company in Kirkland, for your hostel in Gatineau, for your lodging in Lanaudière, for your camping in Brossard, for your outfitter in Lachenaie, for your printing house in Sept-Îles, for your financial services company in Outaouais, for your organization in Rivière-du-Loup, for your nonprofit organization in Lanaudière, for your non profit organization in Hochelaga-Maisonneuve, for your small business in Lac-Saint-Jean, for your insurance broker in Kirkland, for your human ressources in Ottawa, for your non profit in Côte-des-Neiges, for your HR in Rimouski, for your warehouse in Saint-Laurent, for your bed and breakfast in Lachenaie, for your spa in Centre-du-Québec, for your brewery in Sainte-Thérèse, for your city in Robertsonville, for your town in Magog, for your microbrewery in Saint-Jérôme, for your association in Québec Maritime, for your tourism association in Québec Maritime, for your regional tourism association in Chateauguay, for your RTA in Abitibi-Témiscamingue, for your pub in Abitibi-Témiscamingue, for your bistro in Hochelaga-Maisonneuve, for your salon in Saint-Eustache, for your hairdressing salon in Dorval, for your beauty salon in Saguenay, for your plumbing company in Saint-Laurent, for your sugar shack in Estrie
Bonjour à toute l'équipe Numérique, Un petit mot simplement pour vous remercier de la carte de Noël et les bons souhaits. Vous êtes la première et la seule entreprise qui m'avez envoyé non seulement une carte avec de bons souhaits mais un rabais de reconnaissance en l'utilisant comme sous-verre. Malgré le tout petit contrat avec vous, je vous remercie pour cette reconnaissance et votre esprit de développement durable. Joyeuses fêtes et meilleurs vœux pour cette nouvelle année à toute l'équipe Numérique. Rose-Marie
Merci. Beau logo ! Bruno
Vous avez fait du très bon travail en passant, nous sommes vraiment satisfaits. Michelle