Answers to your most commont questions for your warehouse

How to configure e-mails for your warehouse

View our technical support page for your warehouse to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your warehouse might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "", all you need to do is enter "" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your warehouse?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your warehouse and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in Beauceville, for your NPO in La Prairie, for your transportation company in Beauceville, for your hockey league in Lanaudière, for your hotel in Chandler, for your restaurant in Chandler, for your business in Pointe-Claire, for your company in Saguenay, for your SME in Pierrefonds, for your car dealership in Verdun, for your startup in Nuns' Island, for your small town in Saguenay-Lac-Saint-Jean, for your store in Abitibi-Témiscamingue, for your shop in the Laurentians, for your thrift shop in Chicoutimi, for your shoe store in Sherbrooke, for your clothing store in NDG, for your electronics store in Black Lake, for your robotics store in Lachenaie, for your eyewear store in Saint-Léonard, for your furniture store in Brossard, for your construction company in Trois-Pistoles, for your hostel in Saint-Georges, for your lodging in Rivière-du-Loup, for your camping in Ottawa, for your outfitter in Dorval, for your printing house in Trois-Pistoles, for your financial services company in Beauceville, for your organization in Anjou, for your nonprofit organization in Rosemont, for your non profit organization in Quebec, for your small business in the Eastern Townships, for your insurance broker in Saint-Hyacinthe, for your human ressources in Magog, for your non profit in Beauport, for your HR in Bas-Saint-Laurent, for your warehouse in Canada, for your bed and breakfast in Saguenay


 « Bonjour Numérique, Vraiment un service 5 étoiles, sincèrement merci de votre professionnalisme, particulièrement à Tommy qui nous a offert un soutient, plus qu'excellent... Thank's » Pascal

Magnifique site plus dynamique avec photos défilantes. Numerique a bien compris nos besoins de rafraichir notre image par notre site internet tout en respectant la mutation graduelle de notre mission et de nos activités  Serge

Toutes mes félicitations! Très bien fait, très beau et un autre beau succès à venir! Claude


We use cookies for better services. By browsing our website, you accept them to be used. More information