How to configure e-mails for your warehouse
View our technical support page for your warehouse to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your warehouse might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your warehouse?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your warehouse and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Côte-des-Neiges, for your NPO in Mont-Tremblant, for your transportation company in Kirkland, for your hockey league in Victoriaville, for your hotel in Saint-Eustache, for your restaurant in Chateauguay, for your business in Chambly, for your company in Trois-Pistoles, for your SME in Granby, for your car dealership in Thetford Mines, for your startup in Longueuil, for your small town in Sorel-Tracy, for your store in the South Shore, for your shop in Joliette, for your thrift shop in Hochelaga-Maisonneuve, for your shoe store in Lasalle, for your clothing store in Sorel-Tracy, for your electronics store in Longueuil, for your robotics store in Sept-Îles, for your eyewear store in Saint-Jean-sur-Richelieu, for your furniture store in Candiac, for your construction company in Baie-Comeau, for your hostel in Quebec, for your lodging in Chaudière-Appalaches, for your camping in Gaspésie, for your outfitter in Shawinigan, for your printing house in Laval, for your financial services company in Rosemont, for your organization in Saint-Georges, for your nonprofit organization in Nord-du-Québec, for your non profit organization in La Prairie, for your small business in Tremblant, for your insurance broker in Rosemont, for your human ressources in Kirkland, for your non profit in Côte-des-Neiges, for your HR in Chicoutimi, for your warehouse in Longueuil, for your bed and breakfast in Anjou, for your spa in Bas-Saint-Laurent, for your brewery in Montreal, for your city in Mont-Tremblant, for your town in Joliette, for your microbrewery in Joliette, for your association in Beauceville, for your tourism association in Gatineau, for your regional tourism association in Tremblant, for your RTA in Plessisville, for your pub in Côte-des-Neiges, for your bistro in Montmagny, for your salon in Plessisville, for your hairdressing salon in Saguenay-Lac-Saint-Jean, for your beauty salon in Montérégie, for your plumbing company in Saint-Léonard
Merci beaucoup de ta collaboration, il est agréable de pouvoir travailler avec des collaborateurs comme vous. Johanne
T'es super ! Merci !! Marie-Émilie
Suite à notre entretien téléphonique hier, l'argumentation auprès des membres du Conseil d'administration pour le choix de Numérique Technologie entre les 4 firmes, s'est fait naturellement. Mme Nault