— FAQ for a clinic in the South Shore
Answers to your most common questions
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Q - How to configure e-mails for a clinic in the South Shore
View our tech support page for a clinic in the South Shore to help you in configuring your Outlook, Android or Iphone for a clinic in the South Shore.
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Q - I want to view my e-mails for a clinic in the South Shore from a Web browser
You can access this service for a clinic in the South Shore by adding 'webmail.' In the beginning of your domain name.
e.g.: http://webmail.domaine.com -
Q - I'm unable to send e-mails for a clinic in the South Shore via my smartphone
Make sure you have configured the SMTP server of your mobile services for a clinic in the South Shore by default. Certain phones allow you to insert more than one SMTP for a clinic in the South Shore so that you have a backup in case the first server doesn't work.
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Q - I'm unable to send/receive any e-mail for a clinic in the South Shore. Why?
A bad configuration in your e-mail servers for a clinic in the South Shore might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration for a clinic in the South Shore is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
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Q - I need to have access to my e-mail for a clinic in the South Shore but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail for a clinic in the South Shore you can use to access it. All you need is an internet connexion! To access your webmail for a clinic in the South Shore, all you need to do is write 'webmail' in front of your domain name. Your domain name is what's written after the '@' of your e-mail. For example, if your e-mail is 'person@mydomain.com', all you need to do is enter 'webmail.mydomain.com' and you'll have access to your webmail for a clinic in the South Shore. *Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
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Q - What is the maximum size of a file I can send via e-mail for a clinic in the South Shore?
On our servers, we limit files for a clinic in the South Shore to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails for a clinic in the South Shore and can't be increased. -
Q - I am unable to send an e-mail for a clinic in the South Shore, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails for a clinic in the South Shore to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails for a clinic in the South Shore that are over 14 days old. By doing so, you're freeing storage space for the e-mails for a clinic in the South Shore and you shouldn't have any future problems with this.
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Q - Can I redirect my e-mails to another e-mail for a clinic in the South Shore?
Yes, you can redirect an e-mail from your domain name to another e-mail for a clinic in the South Shore. All you need to do is ask!
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418 335-0804
